indo350Terms of Use

We at indo350 operate a sportsbook and casino platform available to users in jurisdictions where our services are permitted by law. These terms set out the conditions under which you access our platform, create an account, deposit funds, and participate in our games and betting markets.

By using indo350, you agree to these terms. We enforce them consistently to protect both our users and our platform. If you do not agree with any part of these terms, you should not use our services.

This page covers account creation, deposits and withdrawals, bonus terms, dispute resolution, and jurisdiction restrictions. Read it carefully before you join indo350.

Account Creation and Verification on indo350

When you create an account on indo350, you provide your full name, date of birth, email address, phone number, and a password. We require this information to comply with Know Your Customer (KYC) regulations and to protect your account from unauthorized access.

After registration, you must complete identity verification. Upload a photo of your ID (passport, driver's license, or national ID card) and confirm your residential address. We review these documents to verify your identity and prevent fraud. Verification typically completes within a few hours. Until you are verified, you cannot deposit or withdraw funds.

You are responsible for keeping your password secure. Do not share it with anyone. If you suspect unauthorized access to your account, change your password immediately and contact our support team. We are not liable for losses resulting from compromised passwords.

Account Holder

You must be the person named on your account. We do not permit account sharing or transfers to other users.

Age Requirement

You must be of legal age in your jurisdiction to use our services.

One Account Per Person

You may hold only one account on indo350. Multiple accounts are prohibited and may result in suspension.

Accurate Information

All information you provide must be accurate and current. We reserve the right to suspend accounts with false or outdated details.

Deposits, Withdrawals, and Our Payment Policy

We at indo350 accept deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. Deposits via e-wallets and mobile banking typically confirm within seconds. Bank transfers may take a few minutes depending on your bank's processing speed.

We do not charge deposit fees. However, your bank or e-wallet provider may apply their own charges. Check with them before depositing.

When you withdraw, we process your request to the same payment method you used to deposit. For example, if you funded your account via local payment, your withdrawal goes back to your online payment wallet. Withdrawals are subject to verification—our team reviews each request to confirm it matches your account details and deposit history. This process typically takes a few hours to a business day. We do not charge withdrawal fees, though your bank or e-wallet may.

Bonus Terms and Conditions

We at indo350 occasionally offer bonuses to new and existing users. These bonuses are subject to specific terms, which we display clearly when you claim them. Bonuses may include deposit matches, free spins, or free bets. Each bonus has a playthrough requirement—you must wager the bonus amount a certain number of times before you can withdraw it.

Bonuses are non-transferable and cannot be withdrawn as cash unless explicitly stated. If you close your account, any unclaimed bonuses are forfeited. We reserve the right to cancel or modify bonus offers at any time.

Responsible Use and Account Restrictions

We at indo350 are committed to fair play. You agree not to use our platform for money laundering, fraud, or any illegal activity. We monitor accounts for suspicious patterns and reserve the right to suspend or close any account we believe is being used unlawfully.

You may request account restrictions at any time. For example, you can set a account preferences, request a temporary pause on your account, or ask us to close it permanently. Contact our support team to arrange these restrictions.

Dispute Resolution and Complaints

If you have a complaint about our service, contact our support team through the website. We aim to respond to all complaints within a business day. If we cannot resolve your issue, we will explain the next steps.

We keep records of all transactions and account activity. If you dispute a charge or believe an error has occurred, provide us with as much detail as possible, including the date, amount, and game or market involved. We will investigate and respond within a reasonable timeframe.

Jurisdiction and Service Availability

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online gaming is prohibited.

Players in Jakarta, Surabaya, Bandung, and Medan may access indo350 where applicable law allows. During holidays like Idul Fitri, Idul Adha, and Imlek, our platform remains operational, though payment processing may experience delays due to bank closures.

Our Data Protection and Privacy Commitment

We at indo350 protect your personal data according to applicable privacy laws. Your information is encrypted and stored securely. We do not sell your data to third parties. We use your information only to operate our platform, process transactions, comply with regulations, and communicate with you about your account.

You have the right to access, correct, or delete your personal data. Contact our support team to exercise these rights. We will respond within a reasonable timeframe.

Changes to These Terms

We reserve the right to update these terms at any time. We will notify you of material changes by email or through a notice on our platform. Your continued use of indo350 after changes are posted constitutes acceptance of the updated terms.

Contact indo350

If you have questions about these terms or our policies, contact our support team through the website. We provide English support and aim to respond to all inquiries within a business day.

These terms are governed by the laws of the jurisdictions in which we operate. By using indo350, you agree to resolve any disputes through our internal complaint process first, and then through applicable legal channels if necessary.