indo350Privacy Policy

This page describes what we collect when you use indo350 and how we keep that data protected. We operate an online entertainment service available where local law permits. Our commitment is to handle your personal information transparently and securely, following applicable data-protection standards across Indonesia and supported jurisdictions.

We collect information to verify your identity, process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and manage your account on indo350. We do not sell your data to third parties. This policy explains what we do, who may access your information, and what rights you have.

Our servers may sit outside your jurisdiction. We undertake to apply the same protection standards regardless of server location. If you have questions about how we handle your data, contact our support team.

What We Collect on indo350

We collect your email address, phone number, full name, date of birth, and residential address when you register. During account verification (KYC), we request a copy of your national ID or passport. We store this information on encrypted servers to confirm your identity before you can deposit or withdraw.

When you deposit, we record the payment method, amount, timestamp, and confirmation status. If you use DANA or a e-wallet Virtual Account, the payment processor sends us a confirmation token; we do not store your card or wallet credentials. Withdrawal requests are logged with your bank details, amount, and review window status.

We collect your IP address, device type, browser, and login timestamps to detect fraud and enforce account security. We track your gameplay activity—markets viewed, bets placed, game sessions—to personalise your indo350 experience and comply with anti-money-laundering rules. We do not track your location in real time.

Note: We retain your data for as long as your account is active, plus seven years for regulatory compliance. After account closure, we anonymise or delete personal identifiers unless law requires us to retain them.

How We Use Your Data on indo350

We use your email and phone to send account notifications—login alerts, deposit confirmations, withdrawal status updates, and password-reset links. We do not send marketing emails unless you opt in. Push notifications on your mobile device are sent only if you enable them in your indo350 account settings.

We use your identity information to comply with KYC and anti-money-laundering regulations. We share your name, ID number, and address with our compliance team and, if required by law, with Indonesian financial authorities. We do not share your data with third-party marketers or data brokers.

We analyse gameplay patterns to detect problem behaviour—rapid repeated deposits, late-night sessions, or unusual betting volumes—and may flag your account for a support check-in. We use this data to protect you, not to encourage further play.

We use cookies and session tokens to keep you logged in on indo350 and to remember your preferences (language, notification settings, favourite markets). Cookies expire after 30 days of inactivity. You can clear cookies in your browser settings at any time.

Your Rights and Contact

You have the right to request a copy of all personal data we hold about you on indo350. You can ask us to correct inaccurate information, delete your account, or export your data in a portable format. To exercise these rights, email our support team with your account email and a clear request.

We process withdrawal requests within standard review windows. If your withdrawal is delayed, we will notify you via email with the reason—pending KYC verification, fraud review, or bank processing time. We do not hold funds indefinitely; if a withdrawal cannot be processed, we return the amount to your indo350 account balance.

Our services are available only where local law permits. If you access indo350 from a jurisdiction where online gaming is prohibited, we may suspend or close your account without notice. You are responsible for verifying that your use complies with your own jurisdiction's law.

For privacy questions, contact us at [email protected]. We aim to respond within five business days. This policy was last updated in 2024 and may change; we will notify you of material changes via email.