indo350 Legal Notice
A user opens the indo350 app on their phone, enters their email, and begins account verification. We do not assume their jurisdiction; we verify it. This page sets out our legal position: where we operate, who may use our service, and what responsibility each party bears.
We at indo350 provide an online entertainment service available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of indo350 comply with the laws of their own jurisdiction. We reserve the right to suspend or close any account that we believe operates in breach of local law.
This notice explains our legal framework, your obligations, and how we handle jurisdiction-related disputes. It complements our privacy policy and terms and conditions
Service Availability and Jurisdiction
We operate indo350 from servers located outside Indonesia. Our service is available to users in supported jurisdictions only. We do not advertise or market our service in jurisdictions where online gaming is prohibited. If you access indo350 from a restricted jurisdiction, we may block your account without notice or refund.
We monitor account activity for signs of prohibited-jurisdiction access. If your IP address, payment method, or account behaviour suggests you are located in a restricted area, we will flag your account for review. During review, your account may be frozen; withdrawals may be delayed pending verification.
Payment methods available on indo350—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet—are processed through licensed payment partners. These partners apply their own jurisdiction checks. If a payment is declined, it may be because the payment processor has detected a restricted jurisdiction.
User Responsibility and Account Eligibility
By accessing indo350, you confirm that you are of legal age in your jurisdiction and that your use complies with local law. You confirm that you are not a resident of a jurisdiction where online gaming is prohibited. You confirm that you have not been excluded from gaming services by any regulator or court.
You are responsible for keeping your account credentials secure and for all activity on your account. If you believe your account has been compromised, contact our support team immediately. We will not reverse transactions made from a compromised account unless we determine that fraud occurred on our side.
We reserve the right to request additional verification at any time. If you refuse verification, we will close your account and return your balance to your registered payment method, subject to any outstanding obligations. Verification may include proof of residence, proof of identity, or proof of payment-method ownership.
If you are a resident of Jakarta, Surabaya, Bandung, or Medan, you remain responsible for verifying that your local jurisdiction permits access to indo350. We do not make jurisdiction determinations on your behalf.
Data, Disputes, and Legal Contact
Our data practices are set out in our privacy policyWe retain account data for seven years for regulatory compliance. If you dispute a transaction or account closure, you may contact our support team. We aim to respond within five business days.
If a dispute cannot be resolved through support, you may escalate to our legal team. Send a formal notice to [email protected] with the subject line "Legal Dispute" and a clear description of the issue. We will respond within ten business days.
We do not accept liability for service interruptions, data loss, or account suspension due to jurisdiction-related issues. We do not accept liability for payment-processor delays or rejections. We do not accept liability for losses incurred as a result of your breach of local law.
This legal notice is effective as of 2024 and may be updated at any time. We will notify you of material changes via email. Continued use of indo350 after notification constitutes acceptance of the updated notice.